Ranovo LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and share personal information when you visit our website, interact with us online, or communicate with us through phone, email, or SMS.
1. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII): Name, phone number, email address, mailing address, etc.
Project-Related Information: Details about your remodeling needs, project scope, timeline, and preferences.
Technical Data: IP address, browser type, device type, referral source, and website interactions via cookies.
Communications: Text messages, emails, and call recordings (where applicable and legally permitted).
2. How We Use Your Information
We may use the collected information for the following purposes:
To schedule appointments and provide service estimates.
To follow up on inquiries and provide customer service.
To send marketing messages, promotional offers, and service updates.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations.
3. Text Messaging (SMS) & Consent
By providing your phone number, you consent to receive SMS text messages from Premier Kitchen and Bath. These messages may include updates about your project, promotional offers, appointment confirmations, and reminders.
Message frequency may vary.
Message and data rates may apply.
Text STOP to opt-out at any time.
Text HELP for help.
We will never sell or share your mobile number or opt-in consent with third parties for their marketing purposes.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
Service providers and contractors working on your remodeling project.
Marketing and our CRM platforms for communication and appointment management.
Legal or government authorities when required by law.
5. Your Rights & Choices
You have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to your personal information.
Opt-out of marketing messages at any time.
To exercise these rights, please email us at: [email protected]
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or via SMS is 100% secure.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Ranovo LLC
2468 US-441 Suite #501, Fruitland Park, FL 34731
(352) 901-0454